Shipping Policy for PureFlexHato.net

Effective Date: October 31, 2024

At PureFlexHato.net, we are committed to delivering high-quality camera products quickly and safely to our customers. Please read our Shipping Policy carefully to understand the terms and conditions for shipping your order.

1. Shipping Methods and Delivery Time

We offer several shipping methods to ensure your order reaches you in a timely manner. The shipping options available at checkout will depend on your location and the size of your order.

      • Standard Shipping: Delivery time is typically 5-7 business days after your order has been processed.
      • Expedited Shipping: Delivery within 2-3 business days (available at an additional cost).
      • Overnight Shipping: Next-day delivery (available for orders placed before 2:00 PM local time, at an additional cost).

Note that delivery times may vary based on your location and the availability of the products in stock.

2. Shipping Costs

Shipping costs are calculated based on the shipping method you select, the weight and size of your order, and the delivery address. Shipping fees will be displayed during the checkout process before you finalize your purchase.

      • Free Shipping: We offer free standard shipping on orders over $100 within the continental U.S.
      • International Shipping: We currently only ship to the United States. International shipping options may be available in the future, and will be updated on our website.

3. Order Processing Time

Once you place an order, we will begin processing it as soon as possible. Please note:

      • Processing Time: Orders are typically processed within 1-2 business days after receiving your payment confirmation.
      • Orders Placed on Weekends: Orders placed on weekends or holidays will be processed the next business day.
      • Stock Availability: If any item in your order is out of stock, we will notify you and provide an estimated restock date.

4. Shipping Locations

      • Domestic Shipping: We ship within the United States, including all 50 states and U.S. territories.
      • PO Box Shipping: We can ship to PO Boxes for standard shipping. However, expedited and overnight shipping methods are not available for PO Box addresses.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your package directly on the carrier’s website by clicking the tracking link provided in the email.

If you have any issues with tracking your order, please contact our customer support team at info@pureflexhato.net or call (918) 387-4928 for assistance.

6. Shipping Restrictions

      • Incorrect Address: Please ensure your shipping address is accurate before completing your order. We are not responsible for delays or lost packages due to incorrect addresses provided at checkout.
      • Weather Delays: In some cases, extreme weather conditions or unforeseen circumstances may cause delays in shipping. While we strive to ensure prompt delivery, we cannot be held responsible for delays caused by external factors.
      • Customs Duties and Taxes: Currently, we only ship within the U.S. If international shipping becomes available, customers will be responsible for any customs duties, taxes, or fees imposed by the destination country.

7. Lost or Damaged Packages

      • Lost or Stolen Packages: If your package is lost or stolen, please contact the carrier directly using the tracking information provided. If the carrier does not resolve the issue, please reach out to our customer support team for further assistance.
      • Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us within 5 business days of receiving your order. We will assist you in filing a claim with the carrier and arrange for a replacement if necessary.

8. Returns and Exchanges

For information about returns and exchanges, please refer to our Refund and Returns Policy. If you wish to return an item due to shipping damage, please contact our customer support team for instructions.

9. Contact Us

If you have any questions or need assistance regarding shipping, please contact us:

Email: info@pureflexhato.net
Phone: (918) 387-4928
Address: 728 E Detroit Ave, Yale, Oklahoma, 74085
Website: https://pureflexhato.net

By shopping with PureFlexHato.net, you agree to be bound by this Shipping Policy. We aim to provide you with a hassle-free and convenient shipping experience.