Sales Policy for PureFlexHato.net

Effective Date: October 31, 2024

At PureFlexHato.net, we strive to provide high-quality cameras and photographic equipment to all of our customers. Our sales policy is designed to ensure transparency and to provide you with a smooth, secure shopping experience.

1. Product Availability

  • All products listed on PureFlexHato.net are subject to availability. While we make every effort to keep our inventory up to date, some items may become unavailable due to high demand or other factors beyond our control.
  • If an item you order is out of stock, we will notify you promptly and offer either a refund or a backorder option.

2. Pricing

  • All prices on PureFlexHato.net are listed in USD (United States Dollars).
  • Prices are subject to change without notice. However, the price you see at checkout is the price you will be charged, unless there are issues with the payment processing.
  • Taxes: Sales tax is applicable depending on your location. The exact amount will be calculated during the checkout process.
  • Discounts and Promotions: Any discounts or promotional offers are applied at checkout and are subject to specific terms and conditions. Discounts may not be combined with other offers.

3. Payment Methods

  • We accept the following payment methods:

    • Credit Cards: Visa, MasterCard, American Express, Discover
    • PayPal
    • Apple Pay and Google Pay (when available)
    • Gift Cards (if applicable)

  • Payment is processed securely through our payment gateway. By completing a purchase, you confirm that the payment method you provide is valid and authorized for the transaction.

4. Order Confirmation

  • Once your order is placed, you will receive an order confirmation email containing the details of your purchase, including the order number, shipping address, and itemized list of the products purchased.
  • It is your responsibility to ensure that the shipping address provided is correct. We are not liable for any issues arising from incorrect addresses provided by the customer.

5. Order Cancellation

  • Orders can be canceled within 24 hours of purchase. If you wish to cancel your order, please contact us as soon as possible at info@pureflexhato.net or call (918) 387-4928.
  • After 24 hours, orders will be processed and shipped. Once the order is shipped, it cannot be canceled.

6. Shipping

  • Shipping Fees: Shipping costs are calculated based on the weight and size of the items purchased and the delivery location.
  • Processing Time: Orders are typically processed within 1–2 business days. Shipping times depend on the selected shipping method and the destination.
  • International Shipping: We offer international shipping. Please be aware that additional customs duties or taxes may apply and are the responsibility of the customer.

7. Returns and Refunds

  • If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for information about returning items and requesting a refund.
  • All items must be returned in unused, original condition with packaging and tags intact.

8. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will either issue a replacement or a full refund.
  • For more information, please visit our Refund and Returns Policy.

9. Customer Support

  • Our customer service team is here to assist you. If you have any questions about your order, payment, shipping, or product details, please feel free to contact us:

10. Privacy and Security

  • We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information during the sales process. You can view our full privacy policy here.

By placing an order with PureFlexHato.net, you agree to comply with the terms outlined in this Sales Policy.